(267) 777-9872

Insurance Benefits Cheat Sheet

At Ascend Orthopaedics we believe health care costs should not be a surprise. To better serve our clients we made sure they could quickly have answers to their insurance questions when they call their provider. Have your insurance card ready when you call. If you have questions please call us at (267) 777-9872 to assist in your cost calculations once you have the information below.


Questions to ask your insurance


Do I have out-of-network benefits?

If yes, continue on. If no, you will not be able to submit for reimbursement for care at Ascend Orthopaedics, you can still use an health spending account however using pretax dollars to pay for your care.


Do I have a deductible for out-of-network care?

If yes, how much and how much has been met?


What type of reimbursement do I have for an out-of-network provider?

(Often a percentage or dollar amount, if asked for the type of service let them know it is for outpatient physical therapy.)


Do I need a form for reimbursement?

If yes, how do I get one?


Do I need preauthorization or a referral for outpatient physical therapy?

If yes, what do I need to do to obtain these things?


Do I have a dollar or visit limit on my plan per year

If yes, what are they?


How do I submit a claim?

This will help you understand the process and should be written down to limit need to call in the future.


Your insurance provider is working for you to pay for your care. Every plan is different and provides a reimbursement for your physical therapy benefits. Once you have the information above we can assist in answering any questions you may have regarding how reimbursement works and what we provide you. We can be reached at (267) 777-9872.

Ready to schedule your session? Click here to schedule online now.


Have other questions? Visit our physical therapy frequently asked questions page.